Business Operations Manager

What we do at Codat

Our mission is to make life easier for the lifeblood of economies globally; small and medium-sized businesses. Codat is a universal API for consented business financial data, powering the next generation of products and services for this historically underserved market.  
We have offices in London, New York, Sydney, and a San Francisco office will be opening soon. We are a privately held company and have recently closed our Series B, being funded by Index Ventures, Tiger Global, American Express, PayPal and a line-up of world-class angel investors.
We live by our values of being united as a single team, building a product that is useful to our clients and their customers alike, with a focus and urgency that makes us unstoppable.

What you will be doing

We are looking for an Operations Manager to help us as we scale our business across multiple markets. Codat’s Operations team works to support our growth, and enable our people, through maintaining sight of the company’s long-term strategy, rigorous analysis, decisioning and project management to deliver cross-functional process, system and organisational development.

You will work both independently and cross-functionally to tackle a broad array of subjects and, above all, are willing to get stuck in and be useful, united and unstoppable as we pursue our goals. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity.


  • Scope, coordinate and successfully execute cross-functional initiatives
  • Design and build scalable processes and systems to support our growth and drive efficiency, productivity, and performance
  • Develop and track functional metrics to enable teams to deliver against their OKRs.
  • Bring structure to complex problems - develop hypotheses, conduct analyses, and develop solutions to build compelling recommendations and influence decision making

Our values

No matter what we’re doing - whether we’re speaking to customers, partners or to each other - we live by our values.

We believe in delivering useful technology that solves real problems for real businesses.  We have a real want to do the stuff that isn't always “cool” but makes a difference.

We believe that the people in the best teams push and enable each other to excel.  We’re united when we have each other’s backs - when something goes wrong, we don’t blame, we work together to fix it.  We embrace differences of opinion to end up with better outcomes.  We don’t let our egos win.

We believe that an unstoppable drive towards a single, clearly stated goal is the best way to build great things.  We are biased towards action - we make informed decisions and then we act.  There is no such thing as an impossible problem, just a great challenge to sink our teeth into.

What excites us

  • Ideally you’ll have operations experience in a SaaS / startup environment or management consultancy, but we are also open to bright graduates who want to get stuck in
  • You are a confident self-starter with high initiative who is keen to get hands-on in a scaling startup
  • Dedicated to detail and passionate about process
  • Can understand the complexities of a scaling business and is capable of identifying second and third order impacts and design solutions to suit
  • Capable of leading cross-functional initiatives to achieve required outcomes in a complex and fast moving environment
  • Excellent analytical thinker who can deliver actionable recommendations from disparate datasets with a good head for finance and numbers
  • Strong and assertive communication skills to influence and challenge at all levels of the organisation

If you are excited about applying for this role but aren't certain you meet 100% of the criteria, we'd still love to hear from you